Last updated: 9 October 2026

MR Arts (“we”, “us”) respects your privacy. This policy explains what personal information we collect on mrarts.in, why we collect it and how we protect it, in line with India’s Digital Personal Data Protection Act, 2023.

1. Information we collect

Details you give us: name, phone number, email, billing and delivery address when you order, create an account or contact us.
Order details: products bought, order value and order history.
Payment: payments are processed by Razorpay. We do not store your card, UPI PIN or net-banking details.
Technical data: IP address, browser and device type, and cookies, to run the cart and checkout and to understand site usage.

2. How we use it

To process, deliver and support your order, including sharing your name, phone and address with our delivery partners.
To send order updates by email, SMS or WhatsApp.
To send offers, only if you have agreed; you can opt out at any time.
To keep our website secure and improve it.

3. Sharing

We do not sell your personal information. We share it only with service providers who help us run the store (payment gateway, delivery partners, hosting, email and analytics tools) or when required by law.

4. Cookies

We use essential cookies for the cart, checkout and login, and analytics cookies such as Google Analytics to understand how visitors use the site. You can block cookies in your browser, but parts of the store may stop working.

5. Data retention and security

We keep order records as long as needed for tax and legal purposes, and account data until you ask us to delete it. The site uses HTTPS encryption.

6. Your rights

You can ask to access, correct or delete your personal information, or withdraw consent for marketing, by contacting us below.

7. Contact (Grievance Officer)

Jai Prakash (Grievance Officer), M.R. Glass House (Powered by MR ARTS®), Road No. 5, RIICO Area, Churu, Rajasthan – 331001
Email: mrarts.amz@gmail.com · Phone: +91 96020 75070, +91 86962 22288, +91 70232 30999